Privacy Policy

About My College Mitra

My College Mitra is an educational guidance and career counselling platform dedicated to helping students and parents make informed decisions about higher education and career opportunities.

We provide educational guidance, admission counselling, college selection assistance, course-related information, admission updates, and other student-support services.

Our counselling and guidance may cover various courses and educational fields, including AYUSH courses such as BAMS, BHMS, BUMS, BSMS, BNYS, as well as other undergraduate, postgraduate, professional, and healthcare education programs.

My College Mitra aims to provide accurate and useful educational information. However, admission rules, eligibility criteria, counselling schedules, fee structures, seat availability, reservation policies, and other admission-related information may change from time to time.

My College Mitra is an independent educational guidance platform and is not a government authority, university, counselling committee, or admission authority unless specifically stated. Students and parents are advised to verify important admission information through the respective official authorities before making any admission-related decision.

Information We Collect

Depending on how you interact with our website and services, we may collect certain information that you voluntarily provide to us.

Personal Information

This may include:

• Full Name
• Mobile Number
• Email Address
• State and City
• Educational Qualification
• NEET Rank or Score, where voluntarily provided
• Course Preferences
• College Preferences
• Counselling Preferences
• Admission-related requirements
• Enquiry details
• Messages submitted through contact forms
• Any other information voluntarily provided by you

Providing such information is generally voluntary. However, certain information may be required to respond to an enquiry or provide a requested counselling service.

Automatically Collected Information

When you visit our website, certain technical information may be automatically collected.

This may include:

• IP Address
• Browser Type
• Device Information
• Operating System
• Internet Service Provider
• Date and Time of Visit
• Pages Viewed
• Time Spent on the Website
• Referral URLs
• General website usage information

This information may be used to understand website performance, improve security, analyze traffic, and enhance the overall user experience.

How We Use Your Information

We may use the information collected through our website for legitimate educational and business purposes, including:

• Responding to your enquiries
• Providing career and admission guidance
• Providing counselling-related assistance
• Helping with college and course selection
• Providing admission-related information
• Communicating important counselling updates
• Improving our website and services
• Personalizing your experience
• Responding to requests submitted through contact forms
• Preventing spam, abuse, or fraudulent activities
• Maintaining website security
• Understanding website traffic and user behavior
• Improving educational content and resources

We aim to collect and use only information that is reasonably necessary for providing our services and operating our website.

Cookies Policy

My College Mitra may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember user preferences
• Improve website navigation
• Analyze website performance
• Understand visitor behavior
• Improve content and services
• Provide relevant website experiences

You can disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our website.

Google Analytics

We may use Google Analytics or similar analytics services to understand how visitors interact with our website.

These services may collect information such as:

• Device information
• Browser type
• General geographic region
• Pages visited
• Session duration
• Traffic sources
• Website interaction data

Analytics information is generally used in an aggregated manner to help us understand website performance and improve our services.

Advertising and Google AdSense

Our website may display advertisements through Google AdSense or other third-party advertising partners.

Advertising partners may use cookies or similar technologies to display advertisements based on users’ interaction with websites and online services.

Advertisements may be personalized or non-personalized depending on applicable settings and regulations.

Users may manage their advertising preferences through the relevant settings provided by advertising platforms.

Third-Party Links

Our website may contain links to third-party websites, including:

• Government counselling portals
• Universities
• Medical colleges
• Educational institutions
• Admission authorities
• Examination authorities
• Other educational websites
• Payment or service providers

These external websites operate under their own privacy policies and terms.

Once you leave the My College Mitra website and visit a third-party website, we are not responsible for that website’s privacy practices, content, security, or policies.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Educational and Admission Disclaimer

The information provided by My College Mitra is intended for general educational guidance and awareness purposes.

We make reasonable efforts to provide accurate and updated information. However, admission-related information may change without prior notice.

This may include:

• Eligibility criteria
• NEET requirements
• Counselling dates
• Admission schedules
• College fees
• Seat availability
• Cut-offs
• Reservation policies
• Counselling procedures
• Course requirements
• Government regulations

Students and parents should always verify critical information through the official website or authority responsible for the relevant admission or counselling process before making a decision.

My College Mitra does not guarantee admission, a particular college seat, specific rank, or any particular admission outcome.

Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

We may share limited information where reasonably necessary:

• To respond to your request
• To provide requested counselling or support
• With trusted service providers assisting our website or business operations
• When required by applicable law
• To comply with legal or regulatory obligations
• To protect our rights, property, or users
• To investigate fraud, abuse, or security concerns
• Where you have provided appropriate consent

Any information shared with service providers may be subject to appropriate confidentiality and security requirements.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

Our security measures may include reasonable administrative, technical, and organizational safeguards.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Responding to enquiries
• Providing requested services
• Maintaining business records
• Meeting legal or regulatory requirements
• Resolving disputes
• Preventing fraud or abuse
• Maintaining website security
• Improving our services

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where reasonably practicable.

Children’s Privacy

Our website and services are primarily intended for students, parents, and individuals seeking educational and career guidance.

We do not knowingly seek to collect unnecessary personal information from children.

Where information relating to a minor is required for educational counselling or admission assistance, we encourage the involvement of a parent or legal guardian.

If you believe that personal information has been submitted by a child without appropriate involvement, please contact us so that we can review and take appropriate action.

Your Privacy Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Request restriction of certain processing
• Object to certain uses of your information

To make a privacy-related request, please contact us using the contact details provided below.

We may need to verify the request before taking action to protect the privacy and security of our users.

Email and Communication

If you submit an enquiry, contact form, or voluntarily subscribe to our communications, we may contact you regarding:

• Admission updates
• Counselling information
• Educational opportunities
• Course information
• College information
• Important announcements
• Responses to your enquiry

Where applicable, you may opt out of promotional communications by using the unsubscribe option provided in the communication.

Please note that certain service-related or enquiry-related communications may still be sent when necessary to respond to your request.

WhatsApp and Phone Communication

If you voluntarily provide your mobile number and request counselling or admission assistance, My College Mitra may contact you through phone calls, SMS, or WhatsApp for purposes related to your enquiry or requested educational guidance.

You may request that we stop such communications at any time, subject to applicable legal and operational requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in applicable laws
• Changes in our services
• Website improvements
• New features
• Changes in data-processing practices
• Security improvements

Whenever this policy is updated, the revised version will be published on this page along with the updated Effective Date.

We encourage users to periodically review this Privacy Policy.

Consent

By accessing or using the My College Mitra website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.

If you do not agree with any part of this Privacy Policy, please discontinue use of the website.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below:

My College Mitra is committed to maintaining transparency, protecting user privacy, and providing a safe, informative, and trustworthy educational guidance experience for students and parents.